Support
It is very important to us that your questions are answered quickly, so we
have created a list of frequently asked questions that may be helpful to you.
If you are unable to find an answer to your question, feel free to write us
and we will respond as quickly as possible. Your feedback will assist us in
continually updating this section to better serve you.
And you can always
Contact us now.
FAQ's
- What is WiziApp?
- WiziApp is a service that automatically turns your WordPress blog into a native iPhone app. Because wiziapp fully integrated with your WordPress system all the fancy shmancy work is done for you. By using wiziapp you can create your own native iPhone app in just a few simple steps.
- Do I own the native app?
- The app is all yours - it is just based on our technology. You can personalize the app including the app name, splash screen design and content, and you can also monetize your app. WiziApp owns the app technology, and you can use it as long as you are subscribed to the WiziApp service.
- Who can use WiziApp?
- Any WordPress user that has the capability to install a plugin can use WiziApp.
- What do I need to do in order to create my iPhone native app?
- Simply download and activate WiziApp plugin, customize your app using WiziApp friendly wizard, and publish to the Apple App Store via WiziApp service. We will take care of the rest and we’ll notify you when your app has been approved for the App Store.
- Can I try WiziApp before I buy?
- You can download WiziApp plugin, customize your app, and see a live preview, free of charge. The live preview will enable you to experience the look and feel of your native app.
- What version of WordPress do I need?
- We support WordPress versions 2.9 and up.
- What are the main features of WiziApp?
- To find out about WiziApp’s features, take our quick Tour.
- How do I publish my app to the appstore?
- If you are using WiziApp service, just enter your Apple developer account details click “publish” in the wizard final step and we will do the rest.
- How can my audience share their opinions regarding my content?
- A native comments system enables your audience to comment and communicate. The Sharing tool also enables your audience to share your content with their friends via Facebook, Twitter, Email and SMS.
- Can I monetize my app?
- Yes, you can display ads using your AdMob account and monetize your app.
- Do I need to open my own Apple Developers account?
- Yes and of course you will be the publisher of your app. Only your brand will be mentioned in the App Store. Also having your own Apple developer account will enable you to have direct access to Apple's analytics showing how many downloads your app has had.
- Do I have to have a big blog in order to use WiziApp service?
- WiziApp is an affordable service with 3 plans. Visit our pricing page for choosing the plan that fits you.
- How much does the WiziApp service cost?
- Visit our Pricing page to see the different plans and pricing options.
- How can I cancel my WiziApp subscription?
- You can cancel your WiziApp account at anytime by contacting the WiziApp team. Please read our Terms & Conditions for further information about our cancellation policy.
- How long does it take for my app to become available in the App Store?
- In most cases, the app will be available in appstore within 1 to 2 weeks, depending upon Apple‘s confirmation.
- Do I need to be a programmer to use WiziApp?
- No, the customization process is very simple and friendly. Anyone can do it.
- Which stats can I see about my app?
- You can view “iTunes connect” stats, including the number of downloads within a given period, and geographical and visits data.
- Why would Apple may reject my app?
- It’s unlikely that Apple will reject your app, unless it has offensive, violent or sexual content WiziApp will do its best efforts in order to get your app approved by apple.
- Who is behind WiziApp?
- To find out more about the WiziApp company, visit our About page.
- What is WiziApp’s privacy policy?
- You can check it out here.
- What are WiziApp’s terms and conditions?
- Read all about it here.
- I have more than one blog. Can I create more than one app
using the same account?- Yes. Each WordPress URL can download our plugin and create an iPhone app.
- I’m a wordpress.com user. Can I use the WiziApp service?
- Unless you are a wordpress.com/vip user, you will have to migrate to the wordpress.org platform in order to use the WiziApp service. Wordpress.com offers a redirect service for migrating clients that will ensure traffic that comes to your old domain under wordpress.com will be redirected to its new URL under wordpress.org.
- Do you provide customer support?
- Yes. We’ll make sure to answer your questions as quickly as possible. You can contact our support team by writing to support@wiziapp.com.
Have a question
Please fill the form below and we’ll get backto you within 48 hours: